Custom Orders

At Cross on Oak, we believe every piece should tell a story — your story. Whether you’re celebrating a milestone, creating a meaningful gift, or adding a personal touch to your everyday items, our custom order process makes it easy to bring your vision to life.

What We Can Customize

We offer personalization on a variety of our products, including:

• Drinkware: Glass tumblers, mugs, and cups (UV DTF, engraving, or sublimation)
• Apparel: Hoodies, sweatshirts, t-shirts, and more (embroidery or vinyl)
• Accessories: Tote bags, beanies, keychains, and home décor items
• Special Projects: Plaques, gifts, and custom designs for events or organizations

If you can dream it, we’ll do our best to create it.

How to Place a Custom Order

1. Contact Us – Fill out our Custom Order Request Form or email us with details about your design idea.
2. Share Your Inspiration – Send us your logo, artwork, or inspiration photos, along with preferred colors, fonts, and sizes.
3. Receive a Quote & Proof – We’ll send you a custom design proof and pricing for your approval before production begins.
4. Production & Delivery – Once approved, we’ll create your order with care and ship it directly to your door.

Turnaround Time

Custom orders typically take 7–14 business days to complete, depending on complexity and order size. Rush orders may be available upon request.

Pricing

Pricing for custom orders varies based on product type, design complexity, and quantity. We’ll always provide a full quote before you commit.

Important Notes

• All custom orders are final sale unless damaged or defective upon arrival.
• For bulk orders (10+ items), please contact us for special pricing.
• Certain designs may require proof of copyright or permission to reproduce.

✨ Let’s create something meaningful together — a piece that reflects your faith, your style, and your story.

📩 Start Your Custom Order Today: Support@CrossOnOak.onmicrosoft.com